Croydon UK top spot for company car breakdowns

Company car drivers are more likely to break down in Croydon than any other part of the UK, according to analysis by RAC Business.

The London borough has topped the list every year since 2010, ahead of the likes of Brent, Southwark, Dartford and Newcastle-under-Lyme in the dubious honours list.

Five years’ of fleet breakdown data have been compiled by the roadside recovery and business services provider, which also looked at which stretches of road had the most callouts.

They found the M6 at Knutsford had the most company car breakdowns in 2014, taking the title from the M1 Toddington area the previous year. Other breakdown hotspots in 2014 included the M6 at Coventry, and the A316 near Sudbury-on-Thames.

In line with non-company car drivers, December and January were found to be the busiest month for recoveries over the past five years, owing to the colder weather during the Christmas break when vehicles are parked up for long periods.

RAC Business sales director corporate, Jenny Powley, said: “When company vehicles break down, it’s not just an inconvenience to drivers, but a business’ time that’s being wasted. This can have a major impact on productivity and a company’s bottom line.

“Outer London boroughs like Croydon are hubs for business activity with a huge amount of traffic passing through and as such, is a busy place for fleet breakdowns. There are also a lot of commuters who live in the area and need help even when close to home.

“We are able to respond to this demand by ensuring our patrols are based in the places they’re needed most during peak times. But we are also talking to our customers about the increased use of data to help prevent certain types of breakdown such as battery failure.

“By using systems such as RAC Telematics fleet managers get a clearer picture of what’s happening to their vehicles and see when parts like batteries are reaching the end of their life. They can pre-empt its failure and simply replace it during downtime for the vehicle, rather than have to get it replaced in a breakdown situation which can waste valuable business time.

The analysis of fleet breakdown trends has seen the number of roadside recoveries leap by 24 per cent from 2010 to 2014 when the breakdown provider helped almost 500,000 company vehicle get back on their way.

Powley adds: “An interesting trend we have spotted in the data is among vans and commercial vehicles, where we have seen the number of roadside rescues rise.

“This could be due to the increased number of vans and commercial vehicles on the road which according to Department for Transport figures has increased for the 12^th consecutive month by more than 20% year on year. Whatever the issue, RAC Business has the right combination of skills, expertise and innovation to ensure our customers keep their business on the road.”

Last month, the RAC launched a new feature as part of its Onward Travel service for business, which ensures a customer’s broken down van will be temporarily replaced with another van, if it is not possible to fix the original vehicle at the roadside.

ENDS

* Table VEH0402 Department for Transport vehicle licensing report: https://www.gov.uk/government/statistical-data-sets/veh04-licensed-light-goods-vehicles